Private pilot version. These terms will be reviewed by a lawyer before Fauj opens to the public.
Privacy Policy
Last updated: 30 October 2026 · Version: 0.2 (private pilot)
1. Who we are
Fauj ("Your Fitness Company") is an app for independent personal trainers and their clients. It is run by Ninaavi Design Solutions, a sole proprietorship owned by Arunesh Kumar, Bengaluru, Karnataka, India ("Ninaavi", "we", "us").
Contact: support@fauj.co.in
2. How Fauj works, and why it matters for your data
- A trainer signs up and gets a workspace for their coaching business.
- The trainer invites their clients with a private link. A client only joins Fauj because a trainer they work with invited them.
- For coaching data about a trainer's clients, the trainer decides what to record and why; Ninaavi stores and processes it to run Fauj for them. For trainers' own account data, and for running Fauj itself, Ninaavi decides how data is used.
- A client sees only their own data. A trainer sees only their own clients. Other trainers and other clients can't see either.
3. What we collect
| Category | Examples | Required? |
|---|---|---|
| Account | Name, email address, password (stored only as a secure hash), mobile number, role (trainer or client) | Name, email and password required; mobile needed for WhatsApp reminders |
| Sign-in | One-time codes we email to confirm your address or reset your password; sign-in times; device and browser type | Required |
| Coaching business (trainers) | Business name, city, specialisation, years of experience, invoices, your UPI ID or payment link | Required to send invoices |
| Starting profile (clients) | Goal, fitness level, equipment you can use | Optional |
| Training | Workout plans, sets, reps, weights, session notes, difficulty ratings | Core to the service |
| Health notes | Health conditions or injuries you or your trainer choose to record (for example "lower-back pain"), and free-text notes | Optional. Only you and your own trainer can see them |
| Payment reminders | That a reminder was opened for an invoice, and when (not the message text) | Created when a trainer taps "Remind on WhatsApp" |
| Payment records | Invoice amount, due date, status, a reference number the trainer enters | No money passes through Fauj; we never see card or bank details |
| Support and feedback | Messages you send us | Optional |
| Usage and errors | Screens used, buttons tapped, crash reports, IP address | Automatic; never includes names, phone numbers, workout notes or health notes |
We do not collect Aadhaar numbers, bank or card numbers, or passwords to other services. Please don't type them into notes.
4. Why we use it
- Create your account and keep you signed in securely.
- Let trainers build plans, see their clients' logs and track progress.
- Let trainers send invoices that point to the trainer's own UPI ID or payment link, and open a pre-filled WhatsApp reminder that the trainer sends from their own WhatsApp. Fauj only records that a reminder was opened, and when.
- Send service emails (confirmation and password-reset codes).
- Keep Fauj secure: stop abuse, fix bugs, back up data.
- Improve Fauj during the pilot, using counts of how features are used, and by asking for feedback.
- Meet legal obligations (for example, a lawful request from authorities).
We will not sell your personal data, use it for advertising, or use health notes for anything except your coaching.
5. Consent and your choices
- We ask for your consent when you join, with a link to this policy. Trainers confirm they have their clients' agreement before inviting them.
- Health notes and the starting profile are optional. You can change or delete them at any time in the app.
- You can withdraw consent at any time by writing to support@fauj.co.in or by asking us to delete your account. Withdrawing stops future processing; it doesn't undo what happened before. Some features may stop working.
6. Who we share it with
| Who | Why | Where |
|---|---|---|
| Your trainer / your clients | That's the service | Inside Fauj |
| Supabase | Database and sign-in | AWS Mumbai (ap-south-1), India |
| Cloudflare | Serves the app securely | Global network |
| Resend | Sends our sign-in emails | May process outside India |
| Sentry (errors) and PostHog (usage counts) | Find bugs and see which features are used; set up to receive only an anonymous account ID, never names, phone numbers or notes | European Union |
| Google Workspace | Our email, when you write to us | Google data centres, may be outside India |
| WhatsApp (Meta) | Only when your trainer sends a reminder from their own WhatsApp; Fauj shares nothing with WhatsApp | Under WhatsApp's own terms |
| Authorities | Only when Indian law requires it | — |
These providers act on our instructions and protect data under their terms. Some process data outside India, where Indian law allows it.
7. How long we keep it
- Account and training data: while your account is active. When an account is deleted, we delete or anonymise its data within 30 days; backups roll off within 30 days after that.
- If a trainer closes their workspace, their clients' coaching data there is deleted on the same schedule. Clients can ask for a copy first.
- Invoice records may be kept longer where tax law requires.
- Error reports and logs: up to 90 days.
8. Security
Encrypted connections (HTTPS), passwords stored only as secure hashes, database rules so each trainer sees only their own workspace, limited access by us, and daily backups. If a breach affects your personal data, we will tell you and the Data Protection Board of India as the law requires. No system is perfectly secure.
9. Your rights
Under India's Digital Personal Data Protection Act, 2023 you can ask us to access a summary of your data, correct it, erase it, nominate someone to act for you, and raise a grievance. Write to the contact below. We aim to reply within 7 days and resolve within 30 days. If you're not satisfied, you can approach the Data Protection Board of India.
10. Children
Fauj is only for people aged 18 and over. Trainers must not invite anyone under 18. If we learn that someone under 18 has an account, we will delete it.
11. Pilot note
Fauj is in a private pilot. Features may change, and we may contact you for feedback. We'll update this policy as Fauj grows and tell you about important changes in the app or by email.
12. Grievance officer and contact
Arunesh Kumar, Proprietor, Ninaavi Design Solutions Email: support@fauj.co.in (subject "Privacy") · Bengaluru, Karnataka, India